Dining and hotel restaurant POS

Table service in the same account

Dining is the second mode. Use it for a restaurant or for the restaurant inside a hotel.

It does not book rooms, check guests in or out, or keep a room folio. Housekeeping here is a staff role you can put on a table, not a room-cleaning schedule.

A good fit if you

• Bill guests by table
• Run a hotel restaurant that also has a counter
• Want waiter totals on the dashboard

Shared products, separate screens

Before you open the room

Add the products in Point of Sale before you open Dining. Then add the people who work the room.

Serve one table

1. Add products in Point of Sale first, with names and prices. Dining has no separate catalog.
2. Add staff with a name and a role: waiter, cashier, or housekeeping. These names go on a table. They are not separate logins.
3. Set the number of tables. You can use from 6 to 200.
4. Add a named guest, or use a simple guest when you do not need a name.
5. Assign the guest and a staff member to a table. A table with no guest and no items is open. A table with a guest or items is occupied.
6. Add at least one product, then confirm the assignment and print the bill. A table with no items cannot be confirmed.
7. Open Invoices and find the bill under the Dining channel. On the dashboard, check orders by waiter and the table, guest, and waiter on the invoice row.

What you should see

The table bill is an invoice marked Dining. Stock and refunds follow the same rules as a counter sale.

Limits to know before you rely on it

• Sales stay in this browser until you turn on Google Drive sync. Sync is optional, needs a Google sign-in, and Google asks you to sign in again about every hour. Two counters update when each one syncs, not live.
• Encryption is optional. The recovery key is shown once. If you lose both the passphrase and the recovery key, the encrypted data cannot be opened. Every device needs the same passphrase.
• Held bills and invoices are deleted after the retention period you set in Settings, on this device and on Google Drive when sync is on. Held bills can be kept for 6 to 48 hours. Invoices can be kept for 7 to 365 days.
• Receipts print through the browser print dialog. Side margins, often 2–3 mm, keep a thermal printer from cropping the edges. There is no separate cash-drawer or printer driver.
• You can type a barcode or scan it into product search. A scanner is optional.
• Each product needs its own name and barcode. A discount cannot be higher than the price.
• A sale is blocked when stock is too low, until you turn on Allow sales without stock.
• A processed refund cannot be undone.
• Dining staff names can be assigned to a table. They are not separate logins. Everyone uses the same account.
• POS Online does not take card payments, and it does not book rooms, check guests in, or keep a room folio. Housekeeping is a staff role you can assign to a table.
• Purchases on the dashboard is the cost price of what you sold, not a supplier purchase order.